This Privacy Policy describes how Printmere LLC ("Printmere," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at printmere.com or use our consulting services. By using our website or services, you agree to the practices described below.
Contents
1. Information We Collect
We collect information that you provide to us directly, information collected automatically when you interact with our website, and information from third-party sources where applicable.
1.1 Information You Provide
- Contact information — full name, email address, phone number, and company name when you submit our contact form, request a quote, or email us.
- Project information — details about your business, project requirements, timelines, and any files or content you share with us to deliver the service.
- Billing and payment information — billing name, billing address, and invoice details. Card and bank details are entered directly with our payment processors; we do not store full payment credentials on our servers.
- Account credentials — temporary access credentials to websites, hosting accounts, or third-party services that you provide for the purpose of completing the work.
- Communications — emails, messages, and meeting notes generated during the course of our work together.
1.2 Information Collected Automatically
- Technical data — IP address, browser type, device type, operating system, referring URL, and timestamps.
- Usage data — pages visited, time spent on pages, links clicked, and approximate location derived from IP address.
- Cookies and similar technologies — see Section 5 below.
2. How We Use Information
We use personal information for the following purposes:
- To respond to inquiries and provide the services you request.
- To deliver, manage, and improve our consulting and development work.
- To issue invoices, process payments, and maintain accounting records.
- To communicate updates, project status, and service notifications.
- To comply with legal obligations, including tax and corporate record-keeping.
- To protect the security, integrity, and lawful operation of our website and services.
- To improve our website's content, performance, and user experience.
3. Legal Basis for Processing
Where applicable law (such as the General Data Protection Regulation) requires a legal basis for processing personal data, we rely on the following:
- Performance of a contract — when processing is necessary to deliver services you have engaged us for.
- Legitimate interests — for purposes such as service improvement, security, and direct communication with our clients.
- Consent — for optional communications and certain non-essential cookies.
- Legal obligation — to comply with applicable laws and regulatory requirements.
4. Sharing & Disclosure
We do not sell personal information. We may share limited information in the following circumstances:
- Service providers — trusted vendors that help us operate our business, such as email hosting, payment processing, cloud storage, accounting, and analytics. These providers are bound by confidentiality and data-protection obligations.
- Legal compliance — when required by law, court order, subpoena, or to respond to lawful requests from public authorities.
- Protection of rights — when necessary to enforce our agreements, prevent fraud, or protect the safety of users, our company, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to the same privacy commitments.
5. Cookies & Tracking
Our website may use cookies and similar technologies (such as pixel tags, local storage, and session IDs) to make the site function properly and to understand how visitors interact with it.
- Essential cookies — required for core functionality such as page navigation and security.
- Analytics cookies — help us understand traffic patterns and improve content.
- Preference cookies — remember non-essential choices that improve your experience.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
6. Third-Party Services
We may integrate third-party tools to operate our services efficiently. These may include hosting providers, email service providers, analytics platforms, customer-relationship management tools, and payment processors. Each third party operates under its own privacy policy. We choose providers that maintain reasonable security and privacy practices.
7. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, to comply with applicable laws, to resolve disputes, and to enforce our agreements. Project communications and records are typically retained for the duration of the engagement and for a reasonable period afterward, in line with standard business and tax record-keeping requirements.
8. Data Security
We apply reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted transmission (HTTPS), access controls, password protection, and limited internal access on a need-to-know basis. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — request that inaccurate or incomplete information be corrected.
- Deletion — request that we delete personal information, subject to legal retention requirements.
- Restriction — request that we limit how we process your information.
- Portability — receive a copy of your information in a structured, commonly used format.
- Objection — object to certain processing activities, including direct communications.
- Withdraw consent — withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at Support@printmere.com. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.
10. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act provides additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. Printmere LLC does not sell personal information. California residents may submit requests through the contact details at the end of this policy.
11. Children's Privacy
Our services are intended for businesses and adults over the age of 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
12. International Transfers
Printmere LLC is based in the United States. If you are accessing our services from outside the United States, please be aware that information you provide may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate. Where required, we use appropriate safeguards for such transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated through prominent notice on our website where appropriate. Your continued use of our services after an update constitutes acceptance of the revised policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
Printmere LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: Support@printmere.com
Phone: +1 (307) 248-5902